Privacy Policy

Garej Bowydd Garage Ltd takes your privacy seriously and will only use your personal information where necessary and permitted by law.

We may collect your name, contact details, vehicle details, MOT/service/repair history, booking information, invoices, payment details and correspondence.

We use this information to:

• provide MOT, servicing and repair services;
• contact you about your vehicle;
• prepare quotations and invoices;
• maintain customer and vehicle records; send MOT/service reminders where appropriate;
• meet our legal and regulatory obligations.

We may share information where necessary with organisations such as DVSA, vehicle manufacturers, warranty providers, payment providers, accountants and our IT/website providers. We do not sell customer information.

We normally keep customer, vehicle and invoice records for up to 6 years, unless there is a legal or business reason to keep them longer.

You may have the right to access, correct or delete your information, restrict or object to its use, or withdraw consent where applicable.

Data Protection Complaints

If you are unhappy with how we have handled your personal information, please contact us:

Email: info@bowyddgarage.co.uk

Post: Garej Bowydd Garage Ltd, Wynne Road, Blaenau Fiestiniog, Gwynedd, LL41 UH

Please mark your correspondence “Data Protection Complaint”.

We will acknowledge your complaint within 30 days, investigate it without undue delay and provide you with the outcome.

You also have the right to contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

For any privacy or data protection enquiries, contact us at info@bowyddgarage.co.uk.